A Fully Integrated Home Health Care Delivery System
DME and Respiratory Services:
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Home Health Services:
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Orthotic and Prosthetic Services:
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Home Infusion Services:
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Experience:
- Redirecting Patients from the Hospital to the Home Setting
- Reducing Hospital Bed Days per 1,000 by Providing High Tech Medical Services in the Home
- Setting up Nebulizer Closets in Physician Offices to Reduce ER Visits
- Coordinating DME, Home Health and Infusion for Commercial, Mi Salud and Medicare Patients
- Provide Contractual Performance Guarantees and Tracking Mechanism for all Referrals
- Helping Plan Partners Improve on 5 Star Rating and Increase Customer Satisfaction
- Help Reduce Hospital Readmissions
- Case Management
- Delegation of Utilization Management to Ensure Medical Necessity
- Extensive Reporting Capabilities
- Tough-books to Capture Electronic Signatures and Create Electronic Medical Records
- Bar Coded Inventory System
Customer Service:
- Centralized Intake and Referral System
- Available 24 Hours a Day 7 Days a week for Urgent Services
- Extended Hours of Operation:
Weekdays: 8:30 AM – 7:00 PM / Saturday: 8:30 AM – 5:30 PM - State of the Art Call Center Staffed by Over 125 Dedicated Customer Service Representatives
- Proprietary Web Based Referral Tracking System – MedTrac with Health Plan Portal for Remote Access