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Jorge brings 30 years of experience in operations leadership and decision-making to IHCS. Jorge was appointed as Chairman after serving as CEO for seven years, during which he was responsible for the integration of the legacy companies that form the underpinning of IHCS’ success. In his role, Jorge positively impacted the legacy companies inclusive of All-Med Services of Florida, Clinical Medical Services, Inc. (Puerto Rico), and VNMCC. At VNMCC, he was the co-owner and founder, representing a network of over 250 certified and accredited home health agencies including the proprietary entity Southeast Home Care Corporation.
Jorge’s vision has included program innovations and expansion into new service offerings such as Orthotics and Prosthetics in the Puerto Rican market and proprietary expansion in the State of Florida. He has also led the programmatic changes specific to funding strategies and budgets for larger-scale operations to shape the company for entry into new markets resulting in exponential growth.
His dedicated service and experience in the healthcare industry have been instrumental in developing him into a leader who shapes the current vision of how home care can change lives and impact economies. Jorge’s influence on productivity and cross-functional team motivation has translated into bottom-line growth and stability, the core foundation blocks of Integrated Home Care Services, Inc. Jorge holds an MBA from the University of Miami, in Health Care Administration.

Delayed recognition of extremely low or extremely high blood glucose levels could increase the risk of serious health complications or delays in treatment. Your safety is our top priority.
For People with Diabetes, if possible, consider transitioning to an alternative method of testing your blood glucose (blood sugar), otherwise you should continue using your TRUE METRIX meter. Patients continuing to use their TRUE METRIX device should follow the updated instructions if they receive an E-5 Error Code. People with Diabetes who rely on intensive insulin therapy, sulfonylureas, or glucose monitoring due to frequent hypo- or hyperglycemia events are at highest risk and should consider transitioning to an alternative testing method until the updated TRUE METRIX meter becomes available.
If you have questions or concerns as to whether TRUE METRIX is appropriate for you, based on an understanding of your individual risk factors, please discuss with your healthcare provider or pharmacist.
Contact Trividia Health's Customer Support Department to be provided with a TRUENESS® Blood Glucose Monitoring System (Meter and Test Strips), at no-charge, by calling toll-free at 1-888-943-2387 Monday–Friday 8AM–8PM EST (excluding holidays) or visit https://truemetrixmeters.expertinquiry.com to sign up to be contacted.
Trividia is updating the E-5 Error Code in the "Messages" section of the Owner's Booklets / System Instructions for Use to emphasize that users must seek medical attention immediately if they receive an E-5 error code and are experiencing symptoms of high glucose.
You will already be seeing the new E-5 Error Code message in Meter boxes and in TRUE METRIX test strip boxes.
| Display | Reason | Action |
|---|---|---|
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Very high blood glucose result (higher than 600 mg/dL), or Test Strip Error |
WARNING!! Retest with a new test strip. If the error persists and you have symptoms such as fatigue, excess urination, thirst or blurry vision, seek medical attention immediately. If you are not experiencing symptoms, retest with a new test strip. If the error persists, call 1-800-803-6025, Monday–Friday, 8AM–8PM EST for assistance. |
As part of its commitment to continuous improvement and patient safety, Trividia has determined that developing updated software for TRUE METRIX meters will provide the most effective long-term solution. In coordination with the FDA, we are diligently working on these updates.
We anticipate that updated meters will become available in the near future, after which Trividia Health will notify users when the upgrade program becomes available.
Or visit https://truemetrixmeters.expertinquiry.com to sign up to be contacted.

La detección tardía de niveles de glucosa en la sangre extremadamente bajos o altos podría aumentar el riesgo de complicaciones graves para la salud o demoras en el tratamiento. Su seguridad es nuestra máxima prioridad.
Para personas con diabetes: si es posible, considere la posibilidad de pasar a un método alternativo para medir su glucosa en la sangre; de lo contrario, debe seguir utilizando su medidor TRUE METRIX. Los pacientes que sigan utilizando su dispositivo TRUE METRIX deben seguir las instrucciones actualizadas si reciben el código de error E-5. Las personas con diabetes que dependen de un tratamiento intensivo con insulina, sulfonilureas o control de la glucosa debido a episodios frecuentes de hipoglucemia o hiperglucemia corren un riesgo mayor y deben considerar la posibilidad de pasar a un método alternativo de medición hasta que esté disponible el medidor actualizado TRUE METRIX.
Si tiene dudas o inquietudes sobre si TRUE METRIX es adecuado para usted, teniendo en cuenta sus factores de riesgo individuales, consulte con su profesional de la salud o farmacéutico.
Comuníquese con el Departamento de Atención al Cliente de Trividia Health para obtener un sistema de monitoreo de glucosa en sangre TRUENESS® (medidor y tiras reactivas) sin costo alguno, llamando al número gratuito 1-888-943-2387 de lunes a viernes de 8 AM a 8PM EST (excepto días festivos) o visite https://truemetrixmeters.expertinquiry.com para registrarse y ser contactado.
Trividia está actualizando el código de error E-5 en la sección "Mensajes" de los manuales del usuario / instrucciones de uso para enfatizar que los usuarios deben buscar atención médica de inmediato si reciben un código de error E-5 y presentan síntomas de glucosa alta.
En un futuro próximo, los usuarios comenzarán a ver el nuevo mensaje del código de error E-5 en las cajas de los medidores TRUE METRIX.
| Pantalla | Motivo | Acción |
|---|---|---|
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Resultado de glucosa en la sangre muy alto (mayor de 600 mg/dL), o error en la tira de prueba |
¡ADVERTENCIA! Repita la prueba con una tira nueva. Si el error persiste y usted tiene síntomas como fatiga, micción excesiva, sed o visión borrosa, busque atención médica de inmediato. Si no tiene síntomas, repita la prueba con una tira nueva. Si el error persiste, llame para solicitar asistencia. |
Como parte de su compromiso con la mejora continua y la seguridad de los pacientes, Trividia ha determinado que el desarrollo de software actualizado para los medidores TRUE METRIX será la solución más eficaz a largo plazo. En coordinación con la FDA, estamos trabajando arduamente en estas actualizaciones.
Anticipamos que los medidores actualizados estarán disponibles en un futuro próximo; una vez que así sea, Trividia Health notificará a los usuarios cuando el programa de actualización esté disponible.
O visite https://truemetrixmeters.expertinquiry.com para registrarse y ser contactado.